Sales Policy

Effective Date: January 3, 2025

At NewPariz, we are dedicated to providing our customers with a seamless shopping experience, offering high-quality household products at affordable prices. Our Sales Policy outlines the terms and conditions under which we operate, including product availability, pricing, promotions, and payment methods. By using our website and making a purchase, you agree to the following terms.

1. Product Availability

  • Product Listings:
    All products listed on NewPariz are subject to availability. We make every effort to ensure the accuracy of our product listings, but we cannot guarantee that all items will be in stock at all times. If an item is out of stock, we will notify you as soon as possible and offer you the option to cancel your order or choose a similar item.

  • Pre-Orders:
    Some products may be available for pre-order. The estimated delivery date for pre-order items will be provided at the time of purchase. Please note that pre-orders may be subject to delays due to supplier availability.

2. Pricing

  • Product Pricing:
    Prices displayed on NewPariz are listed in U.S. dollars and include applicable taxes, unless otherwise stated. Prices are subject to change at any time without notice. However, once an order is confirmed, the price at the time of purchase will be honored.

  • Promotions and Discounts:
    From time to time, we offer promotions, sales, or discount codes. These offers will be clearly advertised on the website, and the terms of each promotion (such as the duration, discount percentage, and any exclusions) will be stated. Please note that promotions cannot be applied retroactively to previous orders.

  • Price Adjustments:
    If a product goes on sale after you make a purchase, we cannot provide price adjustments for prior orders.

3. Order Confirmation

  • Order Placement:
    After placing an order, you will receive an order confirmation email with the details of your purchase. This email confirms that we have received your order, but it does not constitute acceptance of the order.

  • Order Processing:
    Your order will be processed and shipped once payment has been successfully authorized. We may contact you if there are any issues with your order, such as missing information or payment verification.

  • Order Modifications or Cancellations:
    Once an order is placed, we strive to process and ship it as quickly as possible. Therefore, we are unable to modify or cancel an order once it has entered the processing stage. If you have any concerns, please contact us immediately, and we will do our best to assist you.

4. Payment Methods

  • Accepted Payment Methods:
    We accept the following payment methods:

    • Credit Cards (Visa, MasterCard, American Express, Discover)
    • Debit Cards
    • PayPal
    • Apple Pay (where available)
    • Google Pay (where available)

  • Payment Authorization:
    When you submit an order, your payment will be processed immediately. Your card will only be charged once your order is confirmed and ready for shipment. If there is an issue with the payment, we will contact you for further details.

  • Currency:
    All prices are listed in U.S. Dollars (USD). For international customers, your financial institution may convert the amount to your local currency, and foreign transaction fees may apply.

5. Shipping and Delivery

  • Shipping Methods and Costs:
    We offer a variety of shipping methods, including standard, expedited, and priority shipping. Shipping costs are calculated at checkout based on your location, the weight of your order, and the chosen delivery speed. For domestic orders within the U.S., we offer free standard shipping on orders over $50.

  • Shipping Times:
    Delivery times vary based on your location and the shipping method selected. Please refer to our Shipping Policy for more detailed information about estimated delivery times.

  • Order Tracking:
    After your order has shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your delivery.

6. Taxes and Duties

  • Sales Tax:
    Sales tax will be applied to orders based on your location. The applicable sales tax rate will be calculated at checkout. If you are exempt from sales tax, please contact customer support for assistance.

  • International Orders (Duties and Taxes):
    For international orders, customs duties, taxes, and fees may apply when the package arrives in your country. These charges are the responsibility of the customer. Please check with your local customs office for more information regarding duties and taxes for international shipments.

7. Returns, Refunds, and Exchanges

  • Return Eligibility:
    We accept returns within 30 days of delivery for most products. Products must be in unused, undamaged, and original condition to qualify for a return. For more information, please refer to our Refund and Returns Policy.

  • Refund Process:
    Once we receive and inspect the returned item, we will issue a refund to the original payment method. Refunds may take 7-10 business days to appear in your account, depending on your payment provider.

  • Exchanges:
    We do not process direct exchanges. If you would like to exchange an item, please follow the return process and place a new order for the desired item.

8. Promotional Offers and Discounts

  • Limitations:
    Promotional codes, discounts, or special offers cannot be combined with other promotions or applied to previously purchased items. Each promotion may have specific terms and conditions that will be clearly outlined at the time of the offer.

  • Expiration of Offers:
    Promotional offers are valid for a limited time. The expiration date of each promotion will be displayed on the promotional banner or in the terms and conditions of the offer.

9. Customer Support

If you have any questions regarding our Sales Policy, or need assistance with your order, our customer service team is here to help. Please contact us through the following methods:

Thank you for choosing NewPariz! We are committed to offering the best products and exceptional customer service. If you have any concerns or questions, we are here to assist you throughout your shopping experience.